This webpage describes a product available in our e-shop. This document was created according to the Markdown scheme, which is also used in llms.txt # Roof rack suitable for Fiat Ducato III 2006-present Equinox ## Availability Expected shipping after 5-7 working days ## Art.nr.: FIA1DUXR-13 ## Product Description > Vehicle length L1H2 = 4963 mmIncl. Anti-wind noise spiral and rear roller - Vehicle length L1H2 = 4963 mm- Incl. Anti-wind noise spiral and rear roller Attention! Due to its dimensions, this product is often delivered with a truck. Therefore, only enter a delivery address that can be reached with a truck, during office hours. An unsuitable delivery address may lead to extra transportation costs that cannot be refunded. If in doubt, contact us before ordering This Equinox stainless steel roof rack has been specially developed for the demanding professional. The roof rack is made entirely of high-quality and corrosion-resistant stainless steel and is tailor-made for your Fiat Ducato III. The roof carrier is fully welded for maximum rigidity and minimal weight and is delivered in one piece. Because the position of the supports corresponds exactly with the original mounting points on the roof of your van, the roof rack is easy to mount yourself. An Equinox stainless steel roof rack is not only strong, but also up to 15% lighter than a comparable aluminium roof rack. To minimise wind noise, the front cross member is equipped with an anti-wind noise spiral, making a spoiler unnecessary. The welded joints of the cross members are covered with black plastic caps, which provides a nicer finish and also contributes to a further reduction of wind noise. The open sides allow ladders with wide feet to be easily passed through, leaving more loading space next to the ladder. All Equinox roof carriers are supplied as standard with a stainless steel rear roller, with maintenance-free plastic bearings. For most car models a walkway is available as an accessory. ### Product features: High-quality stainless steel roof rack for professional useCustom-made per car modelFully welded, delivered in one piecePosition of the supports corresponds to the original mounting points of your vanEasy to mount yourselfUp to 15% lighter than a comparable aluminium roof rackLow noise thanks to anti-wind noise spiral around the front cross member; no spoiler requiredOpen sides suitable for ladders with wide feetStandard supplied with stainless steel rear roller with maintenance-free plastic bearings3 year manufacturer's warranty on design and production faultsWeight roof rack: 22 kgMaximum load:- The roof rack is so robust that the strength of the car's roof is the limiting factor- The maximum load is therefore the maximum permissible roof load of your car minus the weight of the roof rack- You can request the maximum permissible roof load from your car dealer or the car manufacturer ## Product prices Price with VAT: € 1070,00 ## Product image links 1. [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/images/stories/virtuemart/product/resized/800x1000/example-roof-rack-equinox-1-small.jpg) 2. [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/images/stories/virtuemart/product/800x1000/example-roof-rack-equinox-5.jpg) 3. [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/images/stories/virtuemart/product/800x1000/example-roof-rack-equinox-4.jpg) 4. [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/images/stories/virtuemart/product/800x1000/example-roof-rack-equinox-3.jpg) 5. [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/images/stories/virtuemart/product/800x1000/example-roof-rack-equinox-2.jpg) 6. [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/images/stories/virtuemart/product/800x1000/example-roof-rack-equinox-1.jpg) ## Link to this product (html) - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/commercial-van/roof-racks/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-13-detail/index.html.md): LLM-readable version. - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/commercial-van/roof-racks/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-13-detail.html): Human-readable version. ## Fits: Fiat Ducato III | 2006-present ## Product attributes All products for: 1065 Frequently bought together: Walkway stainless steel - 220 x 25 cm Frequently bought together: Door ladder suitable for Fiat Ducato III 2006-present silver Body type: Van Model year: 2006-> Dimensions: 266 x 166 x 19 cm Width: 266 cm Length: 166 cm Height: 19 cm Availability: 5-7 working days Length: 2.66 M ## Product's categories ### Fiat #### High-quality Fiat Ducato III accessories, perfectly tailored to your vehicle Are you looking for high-quality Fiat Ducato III accessories that fit your vehicle perfectly? CarParts-Expert offers a carefully curated selection that combines comfort, protection, and style. All products are specifically designed for Fiat Ducato III models, with attention to detail and quality. Our range includes practical interior accessories such as armrests, car mats, car sun shades, and door sill protectors. For the exterior, we offer various solutions including bumper protectors, spoilers, wind deflectors, and sidebars. These Fiat Ducato III accessories not only enhance the functionality of your vehicle but also give it a stylish appearance. For added convenience, we also provide smart transport solutions such as roof racks, roof boxes, boot protection, and bike carriers. This allows you to adapt your Fiat Ducato III to your personal needs without compromising on quality or design. All Fiat Ducato III accessories are easy to install and offer a durable solution that enhances your driving experience. Below, you will find all Fiat Ducato III models for which we offer products. Click on your vehicle to view the specific accessories available for your car. [Fiat — Web](https://www.carparts-expert.com/shop.html) ### Fiat > Ducato III | 2006-present #### High-quality accessories for your Fiat Ducato III Are you looking for practical or stylish Fiat Ducato III accessories to personalize or protect your vehicle? At CarParts-Expert, you will find a wide range of accessories specifically tailored to the Fiat Ducato III. You can count on a perfect fit, high-quality materials, and excellent finish. Our accessories for the Fiat Ducato III are designed to enhance the comfort, appearance, and functionality of your vehicle. Whether you choose rubber floor mats, bumper protectors, wind deflectors, or door sill protectors, each product adds value to your Fiat Ducato III. With the right Fiat Ducato III accessories, you ensure your vehicle is not only better protected against wear and dirt, but also gains a personalized look that matches your style. Check the complete range of accessories for your Fiat Ducato III on this page. [Ducato III | 2006-present — Web](https://www.carparts-expert.com/shop.html) ### - All products > Roof racks Equinox #### CarParts-Expert products CarParts-Expert specialises in the development and manufacturing of high quality car accessories. Our product range runs from car styling products to practical accessories, manufactured from plastic and steel. You can find examples of our products in the top menu or the table below. If you want to get more information about a specific product, then click on the product. [- All products — Web](https://www.carparts-expert.com/shop.html) ### - All products > Roof racks Equinox > Commercial van > Roof racks #### Roof racks suitable for your Fiat Ducato III At CarParts-Expert, you will find a carefully selected range of roof racks suitable for various vehicles. Whether you are looking for robust solutions for professional use or practical options for your Fiat Ducato III, we have the perfect choice. Our range includes Equinox roof racks, made of high-quality stainless steel, and the versatile Q-Top roof racks, made of aluminum and known for their reliability and ease of use. Both types meet strict safety standards, allowing you to transport your cargo with confidence. Thanks to the high-quality materials and thoughtful design, our roof racks are not only safe but also durable and resistant to harsh conditions. Whether you’re embarking on long journeys or regularly transporting heavy loads, these roof racks provide the functionality you need. [Roof racks — Web](https://www.carparts-expert.com/shop.html) ### - All products > Roof racks Equinox > Commercial van > Roof racks #### Commercial van CarParts-Expert offers a complete range of accessories and solutions to professionalize and optimize your commercial vehicle. The selection includes high-quality rear steps, van racking systems, security locks, window grilles, door ladders, roof racks, side steps and load space protection. All these products are designed for intensive daily use and are suitable for almost every make and model of commercial vehicle. Discover the Commercial Vehicle category and create the perfect equipment setup to make your work process easier, more efficient and safer. [Commercial van — Web](https://www.carparts-expert.com/shop.html) ## Product variants, stock availability, and prices ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-6 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-6-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-6-detail.html): Human-readable URL of this product variant ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-14 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-14-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-14-detail.html): Human-readable URL of this product variant ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-5 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-5-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-5-detail.html): Human-readable URL of this product variant ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-13 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-13-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-13-detail.html): Human-readable URL of this product variant Price with VAT: € 1070,00 ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-4 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-4-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-4-detail.html): Human-readable URL of this product variant ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-12 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-12-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-12-detail.html): Human-readable URL of this product variant ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-3 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-3-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-3-detail.html): Human-readable URL of this product variant ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-11 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-11-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-11-detail.html): Human-readable URL of this product variant ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-2 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-2-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-2-detail.html): Human-readable URL of this product variant ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-10 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-10-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-10-detail.html): Human-readable URL of this product variant ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-1 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-1-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-1-detail.html): Human-readable URL of this product variant ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-9 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-9-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-9-detail.html): Human-readable URL of this product variant ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-8 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-8-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-8-detail.html): Human-readable URL of this product variant ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-7 - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-7-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/products-categories/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-7-detail.html): Human-readable URL of this product variant ### Product variant: Roof rack suitable for Fiat Ducato III 2006-present Equinox Availability: Expected shipping after 5-7 working days Art.nr.:: FIA1DUXR-# - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Markdown](https://www.carparts-expert.com/commercial-van/roof-racks/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-detail/index.html.md): LLM-readable URL of this product variant - [Roof rack suitable for Fiat Ducato III 2006-present Equinox — Web](https://www.carparts-expert.com/commercial-van/roof-racks/roof-rack-suitable-for-fiat-ducato-iii-2006-present-stainless-steel-detail.html): Human-readable URL of this product variant Price with VAT: € 1070,00 ## Additional Product Information ### Art.nr. FIA1DUXR-13 ### Product Name Roof rack suitable for Fiat Ducato III 2006-present Equinox ### Short Description Vehicle length L1H2 = 4963 mmIncl. Anti-wind noise spiral and rear roller ### Product Description - Vehicle length L1H2 = 4963 mm- Incl. Anti-wind noise spiral and rear roller Attention! Due to its dimensions, this product is often delivered with a truck. Therefore, only enter a delivery address that can be reached with a truck, during office hours. An unsuitable delivery address may lead to extra transportation costs that cannot be refunded. If in doubt, contact us before ordering This Equinox stainless steel roof rack has been specially developed for the demanding professional. The roof rack is made entirely of high-quality and corrosion-resistant stainless steel and is tailor-made for your Fiat Ducato III. The roof carrier is fully welded for maximum rigidity and minimal weight and is delivered in one piece. Because the position of the supports corresponds exactly with the original mounting points on the roof of your van, the roof rack is easy to mount yourself. An Equinox stainless steel roof rack is not only strong, but also up to 15% lighter than a comparable aluminium roof rack. To minimise wind noise, the front cross member is equipped with an anti-wind noise spiral, making a spoiler unnecessary. The welded joints of the cross members are covered with black plastic caps, which provides a nicer finish and also contributes to a further reduction of wind noise. The open sides allow ladders with wide feet to be easily passed through, leaving more loading space next to the ladder. All Equinox roof carriers are supplied as standard with a stainless steel rear roller, with maintenance-free plastic bearings. For most car models a walkway is available as an accessory. ### Product features: High-quality stainless steel roof rack for professional useCustom-made per car modelFully welded, delivered in one piecePosition of the supports corresponds to the original mounting points of your vanEasy to mount yourselfUp to 15% lighter than a comparable aluminium roof rackLow noise thanks to anti-wind noise spiral around the front cross member; no spoiler requiredOpen sides suitable for ladders with wide feetStandard supplied with stainless steel rear roller with maintenance-free plastic bearings3 year manufacturer's warranty on design and production faultsWeight roof rack: 22 kgMaximum load:- The roof rack is so robust that the strength of the car's roof is the limiting factor- The maximum load is therefore the maximum permissible roof load of your car minus the weight of the roof rack- You can request the maximum permissible roof load from your car dealer or the car manufacturer ### Product Weight Unit KG ### On Featured Yes ### Discontinued No ### Custom Page Title Roof rack Fiat Ducato III Equinox | CarParts-Expert ### Meta Description This roof rack is tailor made for your Fiat Ducato III. The roof rack is a high-quality stainless steel roof carrier for the demanding professional. ### Product Modified Date 2026-03-13T12:05:58+01:00 ### Minimum Purchase Quantity 1 ### Purchase Quantity Steps 1 ### Categories Fiat, Ducato III | 2006-present, All products, Roof racks, Commercial van ### Parent orderable Yes ## Payment At CarParts-Expert you can pay your order safely and easily in various ways. We offer the following payment methods: ### iDEAL (for customers from the Netherlands) With iDEAL you pay in your trusted and secure internet payment environment of your own bank. If you choose to pay via iDEAL, you will be redirected to your own banking environment where the payment order stands ready for you. You will be asked by your bank to enter a number of details and to authorise the payment. The amount is immediately debited from your account and your order is processed. ### Credit card At CarParts-Expert you can pay safely and easily with your credit card from Visa, Maestro and Mastercard. You will be forwarded to your bank's authentication page for your payment approval. ### PayPal CarParts-Expert also offers the possibility to pay via PayPal, one of the world's largest providers for online payments. For this you need to have a PayPal account (see www.paypal.com ). If you choose to pay via PayPal, you will be redirected to the PayPal website, where the payment stands ready for you. You will be asked by PayPal to enter a number of details and to authorise the payment. The amount is immediately debited from your checking account and your order is processed. ### Bancontact / Mister Cash (for customers from Belgium) Bancontact / Mister Cash is the online payment method for Belgian customers who are connected to one of the following banks: Dexia, Fortis, ING, FINTRO, KBC, CBC, AXA bank or VDK Spaarbank. ### Payment in advance by bank transfer If you choose to pay in advance by bank transfer, you will receive a payment overview by e-mail after completing the ordering process with further payment instructions. Please note: we will only process your order once we have received your payment. ## Complaints & Returns At CarParts-Expert we place great value on customer satisfaction. In general a money back guarantee applies. Below you will find more information about the steps to follow if you are not satisfied with our products. In the extreme case that we cannot resolve your complaint, you as a consumer can submit your complaint to the Disputes Committee via the European ODR Platform. ### Delivery faults or product defects Check immediately after the delivery whether you have received the correct product and whether it was delivered undamaged and complete. If this is not the case, please report your complaint within 14 days of receiving your order using the complaint-or-return module below. If your complaint is justified, we will send a replacement product or take the product back. ### Withdrawal of your order The right of withdrawal only applies to customers within the European Union. If you are not satisfied with the product for other reasons, you can also return it. Incorrectly ordered products will be treated as a withdrawal. Please report your withdrawal within 14 days of receiving your order using the complaint-or-return module below. You must return the product within 14 days after your withdrawal. After we have received the returned product, we will refund you the purchase amount within 14 days. In the event of a withdrawal, the costs of the return transport are at your own expense. When returning, always reuse the outer box in which the product was delivered to prevent damage during return transport. A self-made outer box may also prove to be too large and this may cause delays and/or additional costs during return transport. Products which have been specially made to order, such as products painted in colour, cannot be returned. This is stated for the relevant product on the product page and is shown in the shopping cart. ### Return conditions We only accept returned items that: Are registered Are returned in the original undamaged factory packaging Be complete, undamaged and unused; if this is the case, the costs of depreciation can be charged. ### Register complaint or return Search for your order by entering your email address and order number. Select the product you want to return or about which you have a complaint. Select the reasons that apply, attach any photos and comments, and submit the application. Once our customer service has processed your application, you will receive follow-up instructions by email. ## Frequently Asked Questions ### Placing an order How can I find a product in the shop? First, choose your car make and then your car model. If your car model is not listed, please contact us. How do I place an order? If you have found the desired product for your car, press "Add to cart". Then click "Show cart". With the button "Checkout" you will start the checkout procedure. Can I cancel an order and how does this work? You can cancel your order within 14 days after receipt. The returned article must be complete and - as far as reasonably possible - in the original factory condition and packaging. Before returning the product always first contact us. For more information see Complaints & Returns. What happens with my order when it is temporarily or permanently not available? In that case we will contact you as soon as possible. You then have the choice to either cancel the order or, if possible, to accept a longer delivery time. ### Delivery of your order What is the delivery time of my order? The delivery time depends on the destination country and whether the ordered product is in stock. Within the Netherlands all packages are delivered within 1 to 2 working days. In the rest of Europe this takes 2 to 7 working days, for a complete overview click here. We offer some products which are not in stock, we order them directly at our supplier. An extra delivery time is indicated underneath to the "Add to cart-button". It can happen that a product is temporarily out of stock, resulting in a longer delivery time. In this case you will be informed on time. What do the different stock statuses mean? - Available from stock: the product is in stock, if you place your order before 14:30 it will be shipped on the same working day. - 3-5 working days: the product is not in stock, we will ship it out to you in 3-5 working days. - 5-7 working days: the product is not in stock, we will ship it out to you in 5-7 working days. - 10-15 working days: the product is not in stock, we will ship it out to you in 10-15 working days. Who is the forwarder of my product? This varies per destination and with the size of the product. Small products are sent by us with a parcel service. Larger products often need to be sent with a cargo carrier. For a complete overview, click here. What are the shipping costs? These depend on the destination and the size of the product. The shipping costs will be shown during the checkout, before you finally pay. So you can still decide to abort the ordering process. For a complete overview, click here. ### Payment With which methods can I pay at CarParts-Expert? You can checkout your purchases in our webshop in a safe and easy way. Available payment methods for the European Union are: PayPal, Credit Card and a manual payment in advance by bank. Furthermore we also offer payment methods which are depending on the destination country: Sofort Banking (for Austrian, German, Italian, Polish, Spanish or Swiss customers only), Bancontact/Mr. Cash (for Belgian customers only) and iDeal (for Dutch customers only). Do I pay safely on this website? CarParts-Expert guarantees a safe environment for customers to make the payment of their orders. At iDeal (for Dutch customers only), credit card, Sofort (for Austrian, German, Italian, Polish, Spanish or Swiss customers only) as well as Paypal you checkout in a secure internet payment environment. During your transactions you have exclusive and direct contact with your own bank or PayPal. For more information see Payment. What is the refund term of my purchase amount after a return or cancellation? If the product is received back by us in good order and/or your complaint is justified, we will refund the purchase amount to your account within 14 days. ### Warranty How long is the warranty period on my product? We offer 3 months warranty on product faults. Normal wear and tear is not covered by the warranty. What should I do if my product is damaged when I receive it? In that case you should contact us immediately. In consultation with you, we will send you a replacement and take the damaged product back. I have purchased a painted product. Now it turns out that the paintjob is not good. What should I do? Please contact us. We offer a customer satisfaction guarantee: if your complaint is justified, we will refund you the additional cost of the painting or we will take the product back completely. In the latter case we will refund you the full purchase amount, after we have received the product back. What should I do when my product shows a defect after a while? Contact us. If it is a product fault we will send you a replacement. Normal wear and tear is not covered by the warranty. ### Returns What kind of possibilities are there to return the product? Before returning a product you should always first contact us. For more information see Complaints & Returns. What are the costs for a return shipment? If you want to return the product because you want to cancel the purchase, you will have to bear the direct costs of returning the goods. If it is a complaint we will review on a case-by-case basis whether we want to receive the defective product back. When yes, CarParts-Expert will bear the costs of returning the goods. What is the shipping method for returning products? If it is a warranty case, CarParts-Expert will arrange for the return shipment, that is: if we want to receive the product back at all. If you want to return the product because you want to cancel the purchase, you need to arrange for the return shipment yourself. This is often possible through a post headoffice nearby. In that case the return costs are to your own expense. What is the refund term of my purchase amount after a return shipment? If the product is received back by us in good order and/or your complaint is justified, we will refund the purchase amount to your account within 14 days. How do I reach customer service? By phone on +31-416-235 600 or by e-mail on support@carparts-expert.com on working days from 9:00 to 16:00.