This webpage describes a product available in our e-shop. This document was created according to the Markdown scheme, which is also used in llms.txt # Seat covers suitable for Suzuki Alto VII 2009-2015 5-door hatchback Sport Plus CityBug fabric blue ## Availability Available from stock ## Art.nr.: SUZ4ALOT-CB10 ## Product Description > Incl. 4WD - Incl. 4WD These Otom CityBug seat covers are suitable for your Suzuki Alto VII and made of high quality materials. The parts covering the lower and back seating surface have a thick layer of foam material at the back for optimal seating comfort and durable protection. Advanced manufacturing techniques, such as CNC cutting and sewing, guarantee a perfect finish. The seat covers have been subjected to airbag testing, which can be recognized by the airbag-label. A special sewing technique enable the seat air bags to remain fully functional. This CityBug seat cover set is available in different designs:Comfortline faux leather: Sides in black fabric + perforated faux leather in the middle. Available with red or anthracite accents.Comfortline velours: Sides in black fabric + velours in the middle. Available with red or anthracite accents.Sports jacquard: Sides in black fabric + jacquard fabric in the middle. Available with grey/red, grey/blue or grey/white GTI-pattern.Sport Plus fabric: Sides and middle in black fabric. Available with red, blue or white pattern. ### Product features: Tailor made seat cover set for durable protection of your car seatsGood fit with style and comfortMade of high quality materialsComplies with Oeko-Tex Standard 100 - skin-friendly and free of harmful substancesUV resistantAirbag tested - the airbags continue to function safelySeating surface and backrest are fitted with a thick layer of foam material for optimum comfort and protectionEasy to install and to removeThe set includes:2x front seat bottom cover2x front seat backrest cover1x rear bench cover1x rear bench backrest cover3x head rest coverCare instructions:Washable at 30 °CDo not tumble dryDo not ironSuitable for seats with side airbags:Side airbag compatibility testedAirbag functioning successfully tested from -35 to 80 °CConstant and controlled material qualitySpecial stitching techniqueAttention!The ‘Sports’ and ‘Sport Plus’ rear seat covers aren’t equipped with zippers. Split back rests need to be folded down with care. ## Product prices Price with VAT: € 99,95 ## Product image links 1. [Seat covers suitable for Suzuki Alto VII 2009-2015 5-door hatchback Sport Plus CityBug fabric blue — Web](https://www.carparts-expert.com/images/stories/virtuemart/product/resized/800x1000/seat-covers-sport-plus-citybug-fabric-blue-1-small.jpg) 2. [Seat covers suitable for Suzuki Alto VII 2009-2015 5-door hatchback Sport Plus CityBug fabric blue — Web](https://www.carparts-expert.com/images/stories/virtuemart/product/800x1000/seat-covers-sport-plus-citybug-fabric-blue-3.jpg) 3. [Seat covers suitable for Suzuki Alto VII 2009-2015 5-door hatchback Sport Plus CityBug fabric blue — Web](https://www.carparts-expert.com/images/stories/virtuemart/product/800x1000/seat-covers-sport-plus-citybug-fabric-blue-2.jpg) 4. [Seat covers suitable for Suzuki Alto VII 2009-2015 5-door hatchback Sport Plus CityBug fabric blue — Web](https://www.carparts-expert.com/images/stories/virtuemart/product/800x1000/seat-covers-sport-plus-citybug-fabric-blue-1.jpg) ## Product video links 1. [Otom universal seat cover installation video EN — Web](https://www.youtube.com/embed/uMf_-uO_GtE) ## Link to this product (html) - [Seat covers suitable for Suzuki Alto VII 2009-2015 5-door hatchback Sport Plus CityBug fabric blue — Markdown](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-vii-2009-2015-5-door-hatchback-sport-plus-citybug-fabric-blue-detail/index.html.md): LLM-readable version. - [Seat covers suitable for Suzuki Alto VII 2009-2015 5-door hatchback Sport Plus CityBug fabric blue — Web](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-vii-2009-2015-5-door-hatchback-sport-plus-citybug-fabric-blue-detail.html): Human-readable version. ## Fits: Suzuki Alto VIII | 2015-present ## Product attributes All products for: 471 Model year: 2009-2015 Body type: 5-door hatchback Availability: 1-3 working days Availability: 10-15 working days Applicability: Vehicle specific Brand: Otom Seats: 4-5 seats ## Product's categories ### Suzuki > Alto VII | 2009-2015 #### High-quality accessories for your Suzuki Alto VIII Are you looking for practical or stylish Suzuki Alto VIII accessories to personalize or protect your vehicle? At CarParts-Expert, you will find a wide range of accessories specifically tailored to the Suzuki Alto VIII. You can count on a perfect fit, high-quality materials, and excellent finish. Our accessories for the Suzuki Alto VIII are designed to enhance the comfort, appearance, and functionality of your vehicle. Whether you choose rubber floor mats, bumper protectors, wind deflectors, or door sill protectors, each product adds value to your Suzuki Alto VIII. With the right Suzuki Alto VIII accessories, you ensure your vehicle is not only better protected against wear and dirt, but also gains a personalized look that matches your style. Check the complete range of accessories for your Suzuki Alto VIII on this page. [Alto VII | 2009-2015 — Web](https://www.carparts-expert.com/shop.html) ### - All products #### CarParts-Expert products CarParts-Expert specialises in the development and manufacturing of high quality car accessories. Our product range runs from car styling products to practical accessories, manufactured from plastic and steel. You can find examples of our products in the top menu or the table below. If you want to get more information about a specific product, then click on the product. [- All products — Web](https://www.carparts-expert.com/shop.html) ### - All products > Interior > Seat covers #### Seat covers suitable for your Suzuki Alto VIII Welcome to our extensive collection of car seat covers, where we strive to provide high-quality protection and style for your vehicle interior. Whether you're looking for custom-fit car seat covers or universal options, we have everything you need to protect your car seats from wear and tear and dirt. Our car seat covers are available in various materials, including durable faux leather and sturdy jacquard fabrics, ensuring a perfect fit and long-lasting protection. With a focus on safety, all our seat covers have undergone rigorous airbag tests and come with an airbag label, ensuring that your seat airbags remain fully functional. Whether you want to upgrade your interior or simply protect your car seats, our collection of car seat covers offers a wide range of designs and colors to suit your personal preferences. Explore our collection today and give your Suzuki Alto VIII the comfort and protection it deserves. [Seat covers — Web](https://www.carparts-expert.com/shop.html) ### Suzuki > Alto VII | 2009-2015 #### High-quality Suzuki Alto VIII accessories, perfectly tailored to your vehicle Are you looking for high-quality Suzuki Alto VIII accessories that fit your vehicle perfectly? CarParts-Expert offers a carefully curated selection that combines comfort, protection, and style. All products are specifically designed for Suzuki Alto VIII models, with attention to detail and quality. Our range includes practical interior accessories such as armrests, car mats, car sun shades, and door sill protectors. For the exterior, we offer various solutions including bumper protectors, spoilers, wind deflectors, and sidebars. These Suzuki Alto VIII accessories not only enhance the functionality of your vehicle but also give it a stylish appearance. For added convenience, we also provide smart transport solutions such as roof racks, roof boxes, boot protection, and bike carriers. This allows you to adapt your Suzuki Alto VIII to your personal needs without compromising on quality or design. All Suzuki Alto VIII accessories are easy to install and offer a durable solution that enhances your driving experience. Below, you will find all Suzuki Alto VIII models for which we offer products. Click on your vehicle to view the specific accessories available for your car. [Suzuki — Web](https://www.carparts-expert.com/shop.html) ### - All products > Interior > Seat covers #### Interior At CarParts-Expert, you will find everything you need for your car's interior. From car mats and boot liners to armrests, seat covers and sunshades. Our range offers comfort, protection and a clean, stylish look. We also provide practical solutions such as dog guards, door sill protectors and wind deflectors for convertibles. Our interior accessories are durable, functional and designed to fit almost every car model perfectly. Discover the full selection of interior products and give your vehicle the finish it deserves. [Interior — Web](https://www.carparts-expert.com/shop.html) ### Suzuki > Alto VII | 2009-2015 > Alto VIII | 2015-present #### High-quality accessories for your Suzuki Alto VIII Are you looking for practical or stylish Suzuki Alto VIII accessories to personalize or protect your vehicle? At CarParts-Expert, you will find a wide range of accessories specifically tailored to the Suzuki Alto VIII. You can count on a perfect fit, high-quality materials, and excellent finish. Our accessories for the Suzuki Alto VIII are designed to enhance the comfort, appearance, and functionality of your vehicle. Whether you choose rubber floor mats, bumper protectors, wind deflectors, or door sill protectors, each product adds value to your Suzuki Alto VIII. With the right Suzuki Alto VIII accessories, you ensure your vehicle is not only better protected against wear and dirt, but also gains a personalized look that matches your style. Check the complete range of accessories for your Suzuki Alto VIII on this page. [Alto VIII | 2015-present — Web](https://www.carparts-expert.com/shop.html) ## Product variants, stock availability, and prices ### Product variant: Seat covers suitable for Suzuki Alto VII 2009-2015 5-door hatchback Sport Plus CityBug fabric blue Availability: Available from stock Art.nr.:: SUZ4ALOT-CB10 - [Seat covers suitable for Suzuki Alto VII 2009-2015 5-door hatchback Sport Plus CityBug fabric blue — Markdown](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-vii-2009-2015-5-door-hatchback-sport-plus-citybug-fabric-blue-detail/index.html.md): LLM-readable URL of this product variant - [Seat covers suitable for Suzuki Alto VII 2009-2015 5-door hatchback Sport Plus CityBug fabric blue — Web](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-vii-2009-2015-5-door-hatchback-sport-plus-citybug-fabric-blue-detail.html): Human-readable URL of this product variant Price with VAT: € 99,95 ### Product variant: Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Comfortline CityBug faux leather black with red accents Availability: Available from stock Art.nr.:: SUZ4ALOT-CB2 - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Comfortline CityBug faux leather black with red accents — Markdown](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-comfortline-citybug-faux-leather-black-red-accents-detail/index.html.md): LLM-readable URL of this product variant - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Comfortline CityBug faux leather black with red accents — Web](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-comfortline-citybug-faux-leather-black-red-accents-detail.html): Human-readable URL of this product variant ### Product variant: Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Comfortline CityBug velours black with anthracite accents Availability: Available from stock Art.nr.:: SUZ4ALOT-CB3 - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Comfortline CityBug velours black with anthracite accents — Markdown](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-comfortline-citybug-velours-black-anthracite-accents-detail/index.html.md): LLM-readable URL of this product variant - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Comfortline CityBug velours black with anthracite accents — Web](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-comfortline-citybug-velours-black-anthracite-accents-detail.html): Human-readable URL of this product variant ### Product variant: Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Comfortline CityBug velours black with red accents Availability: Expected shipping after 1-3 working days Art.nr.:: SUZ4ALOT-CB4 - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Comfortline CityBug velours black with red accents — Markdown](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-comfortline-citybug-velours-black-red-accents-detail/index.html.md): LLM-readable URL of this product variant - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Comfortline CityBug velours black with red accents — Web](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-comfortline-citybug-velours-black-red-accents-detail.html): Human-readable URL of this product variant ### Product variant: Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sport Plus CityBug fabric black Availability: Expected shipping date: 4 June 2026 Art.nr.:: SUZ4ALOT-CB8 - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sport Plus CityBug fabric black — Markdown](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-sport-plus-citybug-fabric-black-detail/index.html.md): LLM-readable URL of this product variant - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sport Plus CityBug fabric black — Web](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-sport-plus-citybug-fabric-black-detail.html): Human-readable URL of this product variant ### Product variant: Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sport Plus CityBug fabric red Availability: Expected shipping after 1-3 working days Art.nr.:: SUZ4ALOT-CB9 - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sport Plus CityBug fabric red — Markdown](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-sport-plus-citybug-fabric-red-detail/index.html.md): LLM-readable URL of this product variant - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sport Plus CityBug fabric red — Web](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-sport-plus-citybug-fabric-red-detail.html): Human-readable URL of this product variant ### Product variant: Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sports CityBug jacquard fabric black / grey / blue Availability: Expected shipping after 1-3 working days Art.nr.:: SUZ4ALOT-CB6 - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sports CityBug jacquard fabric black / grey / blue — Markdown](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-sports-citybug-jacquard-fabric-black-grey-blue-detail/index.html.md): LLM-readable URL of this product variant - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sports CityBug jacquard fabric black / grey / blue — Web](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-sports-citybug-jacquard-fabric-black-grey-blue-detail.html): Human-readable URL of this product variant ### Product variant: Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sports CityBug jacquard fabric black / grey / red Availability: Available from stock Art.nr.:: SUZ4ALOT-CB5 - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sports CityBug jacquard fabric black / grey / red — Markdown](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-sports-citybug-jacquard-fabric-black-grey-red-detail/index.html.md): LLM-readable URL of this product variant - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sports CityBug jacquard fabric black / grey / red — Web](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-sports-citybug-jacquard-fabric-black-grey-red-detail.html): Human-readable URL of this product variant ### Product variant: Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sports CityBug jacquard fabric black / grey / white Availability: Expected shipping after 1-3 working days Art.nr.:: SUZ4ALOT-CB7 - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sports CityBug jacquard fabric black / grey / white — Markdown](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-sports-citybug-jacquard-fabric-black-grey-white-detail/index.html.md): LLM-readable URL of this product variant - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Sports CityBug jacquard fabric black / grey / white — Web](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-sports-citybug-jacquard-fabric-black-grey-white-detail.html): Human-readable URL of this product variant ### Product variant: Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Comfortline CityBug faux leather black with anthracite accents Availability: Available from stock Art.nr.:: SUZ4ALOT-CB1 - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Comfortline CityBug faux leather black with anthracite accents — Markdown](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-comfortline-citybug-faux-leather-black-anthracite-accents-detail/index.html.md): LLM-readable URL of this product variant - [Seat covers suitable for Suzuki Alto VIII 2015-present 5-door hatchback Comfortline CityBug faux leather black with anthracite accents — Web](https://www.carparts-expert.com/interior/seat-covers/seat-covers-suzuki-alto-viii-2015-present-5-door-hatchback-comfortline-citybug-faux-leather-black-anthracite-accents-detail.html): Human-readable URL of this product variant Price with VAT: € 169,95 ## Additional Product Information ### Art.nr. SUZ4ALOT-CB10 ### Product Name Seat covers suitable for Suzuki Alto VII 2009-2015 5-door hatchback Sport Plus CityBug fabric blue ### Short Description Incl. 4WD ### Product Description - Incl. 4WD These Otom CityBug seat covers are suitable for your Suzuki Alto VII and made of high quality materials. The parts covering the lower and back seating surface have a thick layer of foam material at the back for optimal seating comfort and durable protection. Advanced manufacturing techniques, such as CNC cutting and sewing, guarantee a perfect finish. The seat covers have been subjected to airbag testing, which can be recognized by the airbag-label. A special sewing technique enable the seat air bags to remain fully functional. This CityBug seat cover set is available in different designs:Comfortline faux leather: Sides in black fabric + perforated faux leather in the middle. Available with red or anthracite accents.Comfortline velours: Sides in black fabric + velours in the middle. Available with red or anthracite accents.Sports jacquard: Sides in black fabric + jacquard fabric in the middle. Available with grey/red, grey/blue or grey/white GTI-pattern.Sport Plus fabric: Sides and middle in black fabric. Available with red, blue or white pattern. ### Product features: Tailor made seat cover set for durable protection of your car seatsGood fit with style and comfortMade of high quality materialsComplies with Oeko-Tex Standard 100 - skin-friendly and free of harmful substancesUV resistantAirbag tested - the airbags continue to function safelySeating surface and backrest are fitted with a thick layer of foam material for optimum comfort and protectionEasy to install and to removeThe set includes:2x front seat bottom cover2x front seat backrest cover1x rear bench cover1x rear bench backrest cover3x head rest coverCare instructions:Washable at 30 °CDo not tumble dryDo not ironSuitable for seats with side airbags:Side airbag compatibility testedAirbag functioning successfully tested from -35 to 80 °CConstant and controlled material qualitySpecial stitching techniqueAttention!The ‘Sports’ and ‘Sport Plus’ rear seat covers aren’t equipped with zippers. Split back rests need to be folded down with care. ### Product Weight Unit KG ### On Featured Yes ### Discontinued No ### Custom Page Title Seat covers CityBug Suzuki Alto VII | CarParts-Expert ### Meta Description Tailor made seat covers for your Suzuki Alto VII. Made of sturdy fabric. Three-layer material for optimal seating comfort and durable protection. ### Product Modified Date 2026-02-09T10:40:48+01:00 ### Minimum Purchase Quantity 1 ### Purchase Quantity Steps 1 ### Categories Alto VII | 2009-2015, All products, Seat covers, Suzuki, Interior, Alto VIII | 2015-present ### Parent orderable Yes ## Payment At CarParts-Expert you can pay your order safely and easily in various ways. We offer the following payment methods: ### iDEAL (for customers from the Netherlands) With iDEAL you pay in your trusted and secure internet payment environment of your own bank. If you choose to pay via iDEAL, you will be redirected to your own banking environment where the payment order stands ready for you. You will be asked by your bank to enter a number of details and to authorise the payment. The amount is immediately debited from your account and your order is processed. ### Credit card At CarParts-Expert you can pay safely and easily with your credit card from Visa, Maestro and Mastercard. You will be forwarded to your bank's authentication page for your payment approval. ### PayPal CarParts-Expert also offers the possibility to pay via PayPal, one of the world's largest providers for online payments. For this you need to have a PayPal account (see www.paypal.com ). If you choose to pay via PayPal, you will be redirected to the PayPal website, where the payment stands ready for you. You will be asked by PayPal to enter a number of details and to authorise the payment. The amount is immediately debited from your checking account and your order is processed. ### Bancontact / Mister Cash (for customers from Belgium) Bancontact / Mister Cash is the online payment method for Belgian customers who are connected to one of the following banks: Dexia, Fortis, ING, FINTRO, KBC, CBC, AXA bank or VDK Spaarbank. ### Payment in advance by bank transfer If you choose to pay in advance by bank transfer, you will receive a payment overview by e-mail after completing the ordering process with further payment instructions. Please note: we will only process your order once we have received your payment. ## Complaints & Returns At CarParts-Expert we place great value on customer satisfaction. In general a money back guarantee applies. Below you will find more information about the steps to follow if you are not satisfied with our products. In the extreme case that we cannot resolve your complaint, you as a consumer can submit your complaint to the Disputes Committee via the European ODR Platform. ### Delivery faults or product defects Check immediately after the delivery whether you have received the correct product and whether it was delivered undamaged and complete. If this is not the case, please report your complaint within 14 days of receiving your order using the complaint-or-return module below. If your complaint is justified, we will send a replacement product or take the product back. ### Withdrawal of your order The right of withdrawal only applies to customers within the European Union. If you are not satisfied with the product for other reasons, you can also return it. Incorrectly ordered products will be treated as a withdrawal. Please report your withdrawal within 14 days of receiving your order using the complaint-or-return module below. You must return the product within 14 days after your withdrawal. After we have received the returned product, we will refund you the purchase amount within 14 days. In the event of a withdrawal, the costs of the return transport are at your own expense. When returning, always reuse the outer box in which the product was delivered to prevent damage during return transport. A self-made outer box may also prove to be too large and this may cause delays and/or additional costs during return transport. Products which have been specially made to order, such as products painted in colour, cannot be returned. This is stated for the relevant product on the product page and is shown in the shopping cart. ### Return conditions We only accept returned items that: Are registered Are returned in the original undamaged factory packaging Be complete, undamaged and unused; if this is the case, the costs of depreciation can be charged. ### Register complaint or return Search for your order by entering your email address and order number. Select the product you want to return or about which you have a complaint. Select the reasons that apply, attach any photos and comments, and submit the application. Once our customer service has processed your application, you will receive follow-up instructions by email. ## Frequently Asked Questions ### Placing an order How can I find a product in the shop? First, choose your car make and then your car model. If your car model is not listed, please contact us. How do I place an order? If you have found the desired product for your car, press "Add to cart". Then click "Show cart". With the button "Checkout" you will start the checkout procedure. Can I cancel an order and how does this work? You can cancel your order within 14 days after receipt. The returned article must be complete and - as far as reasonably possible - in the original factory condition and packaging. Before returning the product always first contact us. For more information see Complaints & Returns. What happens with my order when it is temporarily or permanently not available? In that case we will contact you as soon as possible. You then have the choice to either cancel the order or, if possible, to accept a longer delivery time. ### Delivery of your order What is the delivery time of my order? The delivery time depends on the destination country and whether the ordered product is in stock. Within the Netherlands all packages are delivered within 1 to 2 working days. In the rest of Europe this takes 2 to 7 working days, for a complete overview click here. We offer some products which are not in stock, we order them directly at our supplier. An extra delivery time is indicated underneath to the "Add to cart-button". It can happen that a product is temporarily out of stock, resulting in a longer delivery time. In this case you will be informed on time. What do the different stock statuses mean? - Available from stock: the product is in stock, if you place your order before 14:30 it will be shipped on the same working day. - 3-5 working days: the product is not in stock, we will ship it out to you in 3-5 working days. - 5-7 working days: the product is not in stock, we will ship it out to you in 5-7 working days. - 10-15 working days: the product is not in stock, we will ship it out to you in 10-15 working days. Who is the forwarder of my product? This varies per destination and with the size of the product. Small products are sent by us with a parcel service. Larger products often need to be sent with a cargo carrier. For a complete overview, click here. What are the shipping costs? These depend on the destination and the size of the product. The shipping costs will be shown during the checkout, before you finally pay. So you can still decide to abort the ordering process. For a complete overview, click here. ### Payment With which methods can I pay at CarParts-Expert? You can checkout your purchases in our webshop in a safe and easy way. Available payment methods for the European Union are: PayPal, Credit Card and a manual payment in advance by bank. Furthermore we also offer payment methods which are depending on the destination country: Sofort Banking (for Austrian, German, Italian, Polish, Spanish or Swiss customers only), Bancontact/Mr. Cash (for Belgian customers only) and iDeal (for Dutch customers only). Do I pay safely on this website? CarParts-Expert guarantees a safe environment for customers to make the payment of their orders. At iDeal (for Dutch customers only), credit card, Sofort (for Austrian, German, Italian, Polish, Spanish or Swiss customers only) as well as Paypal you checkout in a secure internet payment environment. During your transactions you have exclusive and direct contact with your own bank or PayPal. For more information see Payment. What is the refund term of my purchase amount after a return or cancellation? If the product is received back by us in good order and/or your complaint is justified, we will refund the purchase amount to your account within 14 days. ### Warranty How long is the warranty period on my product? We offer 3 months warranty on product faults. Normal wear and tear is not covered by the warranty. What should I do if my product is damaged when I receive it? In that case you should contact us immediately. In consultation with you, we will send you a replacement and take the damaged product back. I have purchased a painted product. Now it turns out that the paintjob is not good. What should I do? Please contact us. We offer a customer satisfaction guarantee: if your complaint is justified, we will refund you the additional cost of the painting or we will take the product back completely. In the latter case we will refund you the full purchase amount, after we have received the product back. What should I do when my product shows a defect after a while? Contact us. If it is a product fault we will send you a replacement. Normal wear and tear is not covered by the warranty. ### Returns What kind of possibilities are there to return the product? Before returning a product you should always first contact us. For more information see Complaints & Returns. What are the costs for a return shipment? If you want to return the product because you want to cancel the purchase, you will have to bear the direct costs of returning the goods. If it is a complaint we will review on a case-by-case basis whether we want to receive the defective product back. When yes, CarParts-Expert will bear the costs of returning the goods. What is the shipping method for returning products? If it is a warranty case, CarParts-Expert will arrange for the return shipment, that is: if we want to receive the product back at all. If you want to return the product because you want to cancel the purchase, you need to arrange for the return shipment yourself. This is often possible through a post headoffice nearby. In that case the return costs are to your own expense. What is the refund term of my purchase amount after a return shipment? If the product is received back by us in good order and/or your complaint is justified, we will refund the purchase amount to your account within 14 days. How do I reach customer service? By phone on +31-416-235 600 or by e-mail on support@carparts-expert.com on working days from 9:00 to 16:00.