CarParts-Expert
Dear {first_name} {middle_name} {last_name},
Thank you for your order at CarParts-Expert.
The expected shipping moment is shown per product in the overview below. Attention! For products painted in colour please add 5-7 working days to the indicated delivery time.
Have you ordered multiple products? These are usually shipped together. Possible partial deliveries can be recognised by a deviating shipping moment in the overview below.
When products have been shipped, you will receive a confirmation email with a tracking link.
Kind regards,
CarParts-Expert
Dear {first_name} {middle_name} {last_name},
Thank you for your request. We confirm the RMA request is recieved.
We will contact you as soon as possible.
Kind regards,
CarParts-Expert
Delivery of your order
Shipping
If you are not at home at the first delivery attempt, the package can be picked up at a service point in your area. It is also possible that the package is delivered to your neighbours. The parcel deliverer will leave a note in your mailbox with the details of the relevant collection point.
Delivery time
If in stock and if you order before 15:00, your order will be shipped the same working day. Orders placed during the weekend or on public holidays will be shipped the next working day. Within the Netherlands, your package will almost always be delivered to you one day after shipment. In the rest of Europe the delivery time is 2 to 7 working days, depending on the country of destination. The stated shipping time is only an indication and cannot be guaranteed.
It is possible that a product is temporarily out of stock, resulting in a longer delivery time. In that case we will inform you in time. If you have ordered more than one product, they will all be shipped together. The product with the longest delivery time thus determines the delivery time of your order.
Shipping costs
The shipping costs depend on the destination country and size and weight of the package. These are separately shown during the ordering process, before you pay.
Delivery outside the EU
Customers outside the European Union have to take into account additional customs formalities, resulting in:
- (Significantly) longer delivery times.
- Additional costs, such as import duties and customs clearance costs of the destination country.
Dear {first_name} {middle_name} {last_name},
We have refunded the amount through your chosen payment method. Depending on your payment method and country of residence, it may take one or more days for this refund to be processed.
Kind regards,
CarParts-Expert
Delivery of your order
Shipping
If you are not at home at the first delivery attempt, the package can be picked up at a service point in your area. It is also possible that the package is delivered to your neighbours. The parcel deliverer will leave a note in your mailbox with the details of the relevant collection point.
Delivery time
If in stock and if you order before 15:00, your order will be shipped the same working day. Orders placed during the weekend or on public holidays will be shipped the next working day. Within the Netherlands, your package will almost always be delivered to you one day after shipment. In the rest of Europe the delivery time is 2 to 7 working days, depending on the country of destination. The stated shipping time is only an indication and cannot be guaranteed.
It is possible that a product is temporarily out of stock, resulting in a longer delivery time. In that case we will inform you in time. If you have ordered more than one product, they will all be shipped together. The product with the longest delivery time thus determines the delivery time of your order.
Shipping costs
The shipping costs depend on the destination country and size and weight of the package. These are separately shown during the ordering process, before you pay.
Delivery outside the EU
Customers outside the European Union have to take into account additional customs formalities, resulting in:
- (Significantly) longer delivery times.
- Additional costs, such as import duties and customs clearance costs of the destination country.